JP-8000 problem: Memory storing failed

Ok so i just got my JP in the mail today...well i guess this wont work unless someone has one, does anyone?
every time i go to save a performance i save the lower part right next to the upper and write the performance and the two patches....but when i turn it back on all that disappears and it's factory defaults...there not option to turn on/off copy protection so im not sure why it wont save.
every time i go to save a performance i save the lower part right next to the upper and write the performance and the two patches....but when i turn it back on all that disappears and it's factory defaults...there not option to turn on/off copy protection so im not sure why it wont save.